Official Ledger® Live: Login | Getting Started™ Step-by-Step Guide®

Concise, official-first walkthrough for safely downloading, installing, logging in, and getting started with Ledger® Live. Follow official links and never share your recovery phrase.

1. Download the official Ledger® Live app

Go only to Ledger’s official page to download Ledger® Live. Use a direct, bookmarked link or type ledger.com into the address bar and follow Get started. Avoid search-engine shortcuts or third-party pages that may host counterfeit apps.

Why this matters: Fake apps can request seed phrases or install malware. Only official downloads are safe. Do not enter your recovery phrase into any app or website.

Official: ledger.com/start Official: ledger.com/ledger-live Official: ledger.com/ledger-live-download Official: Getting Started (support) Official: ledger.com/start Official: ledger.com/ledger-live Official: Download & Install (support) Official: ledger.com/start Official: ledger.com/ledger-live Official: support.ledger.com

2. Install & initial setup (desktop & mobile)

Desktop

Download the correct installer for your OS from Ledger’s site.
On macOS double-click the .dmg and drag-to-Applications; on Windows run the .exe. Follow installer prompts.
Open Ledger Live and choose Get started to continue with a new device or to add an existing one.

Mobile

Install Ledger Live from the App Store or Google Play, or use the download page; verify the publisher is “Ledger.”
Open the app and follow the on-screen device pairing steps. If prompted for your seed/recovery phrase — stop. That is always a scam.

Ledger Live pairs with your physical Ledger device (Nano S, Nano X, Stax, etc.) — important: Ledger Live never asks for your 24-word recovery phrase. To view balances or approve transactions, connect your device and unlock it using your device PIN. Use Ledger Live to:

Add accounts for Bitcoin, Ethereum, and supported assets.
View balances and transaction history.
Send, receive, swap, and stake through integrated providers (subject to availability).

Security tip

Keep your recovery phrase offline, written on the official card or secure steel backup, and never share it. If any UI asks for it, treat it as a high-priority scam.

4. Troubleshooting & updates

Updating Ledger Live

Install official updates from within Ledger Live or re-download from the official page. Ledger Live will prompt when an update is available. Avoid third-party update links or attachments in emails.

Common issues

Device not detected — try a different cable/port and confirm device firmware is up to date.
App shows unexpected prompts for seed phrase — immediately close and reinstall from ledger.com.

5. Final checklist (quick)

Confirm you downloaded Ledger Live from ledger.com. (Bookmark it.)
Never type or share your recovery phrase with any app, site, or person.
Keep firmware and Ledger Live up to date via official channels only.
Use a secure machine and avoid downloading unknown software alongside Ledger Live.

Accessibility & handing®

This guide uses semantic headings (h1 → h5), ARIA labels, high-contrast color cues, and keyboard-focusable links so users with assistive tech can follow steps. The term handing® here indicates proper handing-off of credential responsibilities — the user retains custody of their recovery phrase and Ledger device.